Error Code Handling

You might encounter some error messages during integration or when using Sandbox APIs.

The error response would look something like this:

Refer to the table below for error handling:

Status Code

Error Description

Error Reason

400

Missing or bad request parameters or values

Incorrect values inserted in the parameters.

401

Authorization failure

Unable to authorize

403

  • Invalid request
  • Invalid access token
  • Access token has expired
  • Insufficient privilege
  • Insufficient credits

Restricting access due to one of the errors described.

404

Requested resource was not found

Can occur during integration when incorrect URL is used.

413

Request is too large

Exceeding character limit/file size

422

Invalid Request Body

The body might not be in JSON format or the flags are incorrect

429

Too many requests to the API

Rate-limiting, Quota exceeded error

500

Internal Server Error

The issue is from our end, let us know by raising a ticket.

503

Source Unavailable

Our source is not working, try again later.

504

Gateway timeout; the API is unreachable

Your request timed out, please try again.


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