Error Handling

If there is an incorrect request or if there are issues at the source level, Sandbox APIs will return an error response. An Example can be seen below:

The following table provides you with the common error codes you may encounter when using our APIs, along with the possible reason for it.

Status CodeError DescriptionError Reason
400Missing or bad request parameters or valuesIncorrect values are inserted in the parameters.
401Authorization failureUnable to authorize
403- Invalid request
- Invalid access token
- Access token has expired
- Insufficient privilege
- Insufficient credits
- Access revoked
- Usage quota exhausted
Restricting access due to one of the errors described.
404The requested resource was not foundCan occur during integration when an incorrect URL is used.
413The request is too largeExceeding character limit/file size
422Invalid Request BodyThe body might not be in JSON format or the flags are incorrect
429Too many requests to the APIRate-limiting
500Internal Server ErrorThe issue is from our end, let us know by raising a ticket.
503Source UnavailableOur source is not working, try again later.
504Gateway timeout; the API is unreachableYour request timed out, please try again.

If you are facing issues calling our APIs, you can visit our help center for the solution or reach out to our support team at [email protected] or by raising a ticket here.