Getting Started

Introduction

Welcome to Sandbox! India's first complete Tax Compliance API Platform. Sandbox can help you IT, GST, TDS & KYC compliance for your platform as well as build products on top of them.

This article will guide you on how to:

  • Sign up for a Sandbox Account

Sign Up

Here are the steps to create a Sandbox account.

  1. Visit our website and click Sign In.

  2. You've 2 options to Sign Up on Sandbox -

    1. Sign up with Google

    2. Sign up using email.

  3. If you choose to Sign up using email, Complete the pre-sign up form.

  4. You will receive an OTP by email. Enter the OTP to verify your account.

  5. Sign in to the Dashboard with your credentials.

Account Security

To help you keep your account secure, below are a few recommendations from Sandbox:

  • Keep your Sandbox password secure Your password should be unique to Sandbox account and known only to you. We recommend you to not reuse this password for multiple services or websites. You can update your password by going to your Profile and clicking on My Account.

  • Maintain the confidentiality of your API Keys It is unique to your account. Anyone who gets to know your API credentials can make an API request for your account. If you think your API Keys may be compromised, you can always generate new API Secret.

    To generate a new API Secret, Click on the API key for which you wish to change the API secret. Navigate to API Key Tab and click on reveal button at the API secret. Click on the refresh icon below the API secret to generate a new one.

  • Beware of phishing If you receive an email or SMS from us that you don't expect, then do not enter your password after clicking on the link. Generally, the phishing message might ask you to visit a link, download a file, complete a form, or open an attachment.

  • What to do if you suspect fraud Sandbox takes customer reports of fraudulent activity very seriously. If you think your account is compromised, or that a fraudster is actively using your account, then you should:

    • Contact Us If you suspect an attack, contact us immediately through email / ticket or contact the Sandbox team at [email protected]

    • Change your password You can block unauthorized user access by changing the password. We recommend using a strong password with uppercase, lowercase, numbers, and special characters.

    • Generate new API Secret Changing your password can prevent the fraudster from logging into the account, but they can still use the API if they have your API Keys. To prevent a fraudster from making an API request, you should generate new API Secret. Anyone with the old API Secret will no longer be able to make API requests.